Authentic Inclusion™Drives Disruptive Innovation
Drawing on her pioneering career as IBM’s first Chief Accessibility Officer, Frances West presents a practical framework for aligning principle, purpose, and profit.
This award-winning book demonstrates how Human First innovation can become a system-level advantage driving growth, resilience, trust, and long-term business performance in an age of rapid technological change.
Available in English and Chinese
Download the First ChapterPreview the audiobook
Authentic Inclusion™ Drives Disruptive Innovation, narrated by Frances West.
Listen to a Sample on Audible“Authentic Inclusion is an enlightening and impactful listen. It’s not just a book; it’s a call to action. Highly recommended for all!”
真實的共融
驅動顛覆性的創新
Now available in Chinese, bringing the Authentic Inclusion™ framework to a global audience.
Awards & Features
Amazon's Top 100 Books in Digital Design
Top 50 AAPI Authored Leadership Books
2019 Consumer Electronics Show (CES) Book Club
SXSW 2019, 2023 Featured Book
5 Stars on GoodReads
Available in Chinese language
Audio Book available, narrated by author, Frances West
Why this book matters now
As AI, demographic change, and technological disruption reshape every industry, leaders face a fundamental challenge: how do you create innovation that works for more people while delivering business results?
Authentic Inclusion™ Drives Disruptive Innovation argues that inclusion is not a social initiative; it is a strategic advantage. The book provides a practical framework for aligning principle, purpose, and profit to drive innovation, resilience, and long-term performance.
“Authentic Inclusion embraces diversity, a must read by Frances West.”
What You’ll Discover
Human First Leadership
Why organizations must put human capability at the center of technology, strategy, and change.
Inclusion as Innovation
How authentic inclusion drives innovation, market opportunity, and business performance.
Principle, Purpose & Profit
A practical framework for aligning values with growth, differentiation, and long-term success.
The AI Imperative
Why inclusive thinking is essential as AI reshapes work, decision-making, and human potential.