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HUMANTECHNOLOGYSYSTEMS

Human First thinking for technology innovation that matters

We help leaders align human ability, technology, and systems to build trust, unlock innovation, and drive sustainable growth.

Frances West, Founder of FrancesWest&Co
THE FIRM

A global strategy firm bridging technology innovation and human experience

Founded by Frances West, IBM’s first Chief Accessibility Officer, advising Fortune 500 executives, start-ups, growth-stage companies, and international organizations.

STRATEGIC FOCUS

Aligning technology and systems through Human First thinking

Human

Human age and ability as catalysts for innovation, trust, and organizational performance

Technology

Technology designed for trust, accessibility and long-term value

Systems

Systems thinking that enables scale, resilience and sustainable growth

3Play Media
AARP
Aira
Allyant
APSE
Baptist Health
CES
Daimler
G3ict
GIA
Google
Harvard
Inclusively
ING
International Labour Organization
Mass Ability
Merck
MITRE
MWC Shanghai
NASA
National Defense University
Personal.ai
Philip Morris International
Publicis Sapient
Siteimprove
SourceAmerica
SXSW
UKG
Valuable 500
Zero Project
"Strategic planning and alignment are the most critical investments an organization can make. Frances and her team were invaluable in the lead-up and onsite facilitation of the workshop. We left with plans and new perspectives that reshaped our values, operating principles, and go-to-market plans."
CEO, Growth-Stage Technology Company

Human First thinking for lasting impact