Embrace
Leadership Commitment & Accountability
APPROACH
The 6E Authentic Inclusion™ Strategy Framework
A strategic framework for translating Human First thinking into measurable, scalable outcomes.
THE 6E FRAMEWORK
Envision
A Human First Vision Tied to Enterprise Strategy
Enact
Systemic Governance Across the Organization
Enlist
Dedicated Resources, Teams & Partnerships
Enable
Organization-Wide Capability for Sustained Innovation
Ensure
Transparent Metrics & Continuous Improvement
6E IN PRACTICE
Leave No One Offline
Authored by Frances West for the United Nations (UN) International Labor Organization (ILO), Leave No One Offline applies the Authentic Inclusion™ 6E Framework to help organizations assess accessibility readiness and advance digital inclusion.
SAMPLE ENGAGEMENT
Scaling Enterprise Accessibility
Challenge
Following a major merger, a leading workforce technology company sought a more unified approach to accessibility across the organization and its employee and customer experiences.
Approach
FrancesWest&Co worked with leadership to assess organizational maturity and identify opportunities to better align accessibility across strategy, operations, and culture using the Authentic Inclusion™ Framework.
Impact
The engagement helped establish a clear path for advancing accessibility across the enterprise, strengthening organizational alignment, workforce readiness, and more inclusive digital experiences.
Outcome
Accessibility repositioned as a strategic business capability supporting long-term growth and resilience.
"Working with FrancesWest&Co challenged us to think differently and more strategically about our impact. Their guidance was invaluable in helping us navigate diverse perspectives across teams, resulting in stronger alignment around our accessibility goals and a path to scale accessibility across the enterprise."
Enterprise Accessibility Leader