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UN on Smart Inclusion

Twelve years ago to the exact day tomorrow, I was invited to attend and speak at the UN 2006 IDPD (International Day of People with Disabilities). The theme of that year was E-Accessibility. Kofi Annan, Secretary-General at the time, said in a statement, “ Access to...

Diversity Drives Disruptive Innovation

G3ict made an announcement today regarding FrancesWestCo’s collaboration with World Enabled and AT&T on the Inclusive Innovation for Smarter Cities project. Together, we will work to ensure each smart city strategy embraces diversity and inclusion in their urban...

Priceless Reward 无价之宝

In 2004 I went to China as the newly appointed IBM Accessibility Center Director. At the time, the word “accessibility” had no Chinese translation. I, with the help of the IBM Research Director, worked on the Chinese translation myself. My goal was to start...

Values Matter 以德在先

“Uber Fail” is the title of June 26th’s Time magazine cover article. In it author Katy Steinmetz and Matt Vella described the catastrophic fall of Uber, “the world’s most valuable startup” and commented that “future startups are going to make decisions that will...

THINK Thanks 知恩圖報

Right about this time a year ago, I was on my way to IBM Headquarters in Armonk for a meeting. It was a routine drive from Boston which I had done hundreds of times over the past 30+ years. That day was a beautiful Spring day with trees just budding along Interstate...

A UN Related Reflection 饮水思源

Last Friday, December 2nd, The United Nations celebrated the 10th Anniversary of the signing of the UN Convention on the Rights of Persons with Disabilities (CRPD).  I was very honored to be there and felt strong gratitude both professionally and personally, as I have...

OutThink Aging

This past January at Computer Association Technology’s Consumer Electronics Show in Las Vegas, IBM and CTA announced a joint study on the cognitive computing impact on aging.  This was one of the most significant studies I sponsored as IBM’s Chief Accessibility...

In remembrance

“The whole course of human history may depend on a change of heart in one solitary and even humble individual – for it is in the solitary mind and soul of the individual that the battle between good and evil is waged and ultimately won or lost” – M. Scott Peck In...

Blind but Can See 開闊眼界

I am sitting in a coffee shop at Harvard Square doing my work.  When I look around, all the people, mostly millennials and young students, are busy looking at their smart phones, talking through their blue tooth devices and typing on computers.  Nobody is really...

Leadership matters 領導有方

One of the questions that often came up when I was IBM’s Chief Accessibility Officer was, “How do you justify accessibility in a corporate setting”? My answer has always been: “It has to come from the top, the very top”. Setting the tone at the very top is necessary...

Another Great Article!

My good friend Andrew Johnson at Gartner just published this insightful article. He is one of the few IT analysts who really “get” accessibility. His emerging technology background gives him the understanding as to what is to come in the IT industry. That is,...

Mobilizing the Human Experience

Mobile is the lifeline to the world we live in today. We wake up in the morning and check our devices. Before falling asleep, we cuddle up next to them. When experiencing some uncomfortable moment or loneliness during the day, we find solace in our mobile surrogate....

Age and Ability in the Cognitive Era

Our parents and grandparents represent one of the most complex societal and economic challenges facing nations as they struggle with increasing costs of healthcare and decreasing numbers of caregivers. People aged 60 and older currently make up approximately 12...